Top Flooring Ltd

Privacy Policy

Top Flooring Ltd

Website: www.topflooringltd.co.uk
Location: Finchley, United Kingdom
Effective Date: November 2025

1. Introduction

Top Flooring Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about you when you contact us, visit our website, or use our flooring services.

2. The Data We Collect

We may collect the following personal information from you:

  • Full name
  • Home or site address
  • Email address
  • Telephone number
  • We collect this information when you:
  • Contact us by phone, email, or through our website
  • Meet us in person for quotes, consultations, or installations

3. How We Use Your Information

We use your personal data to:

  • Provide quotations, arrange site visits, and deliver our flooring services
  • Communicate with you about your projects or enquiries
  • Maintain internal records for invoicing, warranty, and service history
  • We do not use your data for marketing without your consent.

4. Data Sharing

We do not share, sell, or rent your personal information to any third party.
Your data is used only by authorised employees of Top Flooring Ltd for legitimate business purposes.

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
All digital data is securely stored and password-protected.

6. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected and to meet any legal, tax, or accounting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for data processing (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)
  • If you wish to exercise any of these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Top Flooring Ltd
Finchley, United Kingdom
📧 Email: info@topflooringltd.co.uk (update this if you use a different email)
🌐 Website: www.topflooringltd.co.uk

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