Top Flooring Ltd (“we”, “us”, “our”) operates topflooringltd.co.uk. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, purchase products or use our flooring services.
Where we require your consent to use certain cookies or similar technologies, we will ask for your consent separately through our cookie consent mechanism.
Top Flooring Ltd specialises in wood flooring products and services, including flooring installation, sanding, restoration and repairs for residential and commercial customers.
Address:
99 Walton Road, WD23 2FE, London
Phone: 02079717916
Email: info@topflooringltd.co.uk
Company Registration Number: 09108644
Depending on how you use our website and services, we may collect the following information:
Information you provide: Your name, email address, telephone number, billing or delivery address, service address, flooring requirements and any information you provide when submitting an enquiry, requesting a quotation or contacting us.
Order information: If you purchase flooring products through our website, we may collect information required to process and fulfil your order, including your name, billing and delivery details, contact information, order details and payment or transaction information.
Service information: If you arrange flooring installation, sanding, restoration or repair services, we may collect information necessary to arrange and provide those services, including your contact details, service address, appointment details and information about the work required.
Technical information: When you use our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages viewed, traffic source, date and time of visits, and interactions with the website.
We may use your personal information to:
We do not sell your personal information to third parties.
Where required by UK data protection law, we rely on an appropriate lawful basis for processing your personal information. Depending on the circumstances, this may include:
Contract: Where processing is necessary to provide products or services you have requested, process an order or take steps at your request before entering into a contract.
Legitimate interests: Where processing is necessary for legitimate business purposes, such as responding to enquiries, managing our business, improving our services, maintaining website security and keeping appropriate business records, where these interests are not overridden by your rights.
Consent: Where you have provided consent for processing activities for which consent is required, such as certain non-essential cookies, analytics or advertising technologies. You may withdraw your consent where we rely on consent as our lawful basis.
Legal obligation: Where processing is necessary to comply with applicable legal, accounting or regulatory requirements.
Our website uses cookies and similar technologies for purposes including essential website functionality, website analytics, performance measurement and advertising.
We may use services such as Google Analytics and Google Ads to understand how visitors use our website, measure advertising performance and track conversions from advertising campaigns.
Depending on the technologies used and your cookie preferences, these services may collect information relating to your device, website interactions, traffic source and use of our website.
Google Ads technologies may also be used for conversion measurement and, where applicable, remarketing or similar advertising activities.
Where required, we will obtain consent before using non-essential cookies or similar technologies. You can manage your cookie preferences through our cookie consent mechanism and can also control or delete cookies through your browser settings.
For further information, please refer to our Cookie Policy.
We may share personal information with trusted third parties where necessary to operate our business, provide products and services, process transactions or support our website.
These may include:
We expect relevant service providers processing information on our behalf to handle personal information securely and only for appropriate business purposes.
Some service providers may process personal information outside the UK. Where this occurs, we will take appropriate steps where required by applicable data protection law.
Payments for products purchased through our website may be processed by third-party payment service providers. Depending on the payment method used, the payment provider may collect and process payment information directly.
We do not intend to store full payment card numbers or security codes on our own website or systems.
Where necessary to fulfil an order, we may provide relevant information, such as your name, delivery address and contact details, to delivery or logistics providers.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, managing customer relationships, maintaining business records and complying with legal, accounting or regulatory requirements.
The length of time information is retained may vary depending on the type of information, why it was collected and any applicable legal or regulatory requirements.
When information is no longer required, we will take reasonable steps to delete it or dispose of it securely where appropriate.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Depending on the circumstances and applicable UK data protection law, you may have the right to:
To exercise your rights, please contact us at info@topflooringltd.co.uk. We may need to verify your identity before responding to your request.
Our website may contain links to third-party websites, services or platforms. We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Top Flooring Ltd
99 Walton Road
WD23 2FE, London
Phone: 02079717916
Email: info@topflooringltd.co.uk
Company Registration Number: 09108644
Last updated: 15 September 2026
Contact Top Flooring Ltd today for expert wood flooring installation, sanding, repairs and restoration across London.
Top Flooring are specialists in wood floor installation, wood floor sanding & wood floor restoration for plank and parquet floors in the ares of Bushey, London & Hertfordshire.